Privacy Policy

We're committed to protecting your personal information and being transparent about how we collect, use and safeguard your data.

Privacy at a glance

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Data Collected

What we keep

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How We Use It

Purpose & lawful basis

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Information We Hold

Categories of data

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Third Parties

Trusted processors

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Data Retention

How long we keep it

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Your Rights

Control over your data

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01. About This Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

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02. Interpretation & Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Keystation Limited, 4 Hall Road, Heybridge, Maldon, CM9 4NJ.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: United Kingdom.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
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03. Information We Collect

Personal Data. While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data is collected automatically when using the Service. It may include Your Device's IP address, browser type and version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service through a mobile device, We may collect certain information automatically, including the type of device, its unique ID, IP address, mobile operating system and browser type.

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04. Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through Third-party Social Media Services such as Google, Facebook, Twitter and LinkedIn. If You decide to register through or grant us access to a Third-Party Social Media Service, We may collect Personal data already associated with that account — such as Your name, email address, activities or contact list. You may also choose to share additional information with the Company through that account.

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05. Tracking Technologies & Cookies

We use Cookies and similar tracking technologies (beacons, tags and scripts) to track activity on Our Service and store certain information, and to improve and analyze Our Service. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent; however, if You do not accept Cookies, You may not be able to use some parts of our Service.

  • Necessary / Essential Cookies (Session). Essential to provide You with services available through the Website and to enable You to use some of its features. They help authenticate users and prevent fraudulent use of accounts.
  • Acceptance Cookies (Persistent). Identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies (Persistent). Allow us to remember choices You make — such as login details or language preference — for a more personal experience.
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06. How We Use Your Information

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor its usage.
  • To manage Your Account and registration as a user of the Service.
  • For the performance of a contract — the purchase of products, items or services You have bought.
  • To contact You by email, telephone, SMS or other electronic communication regarding updates or informative communications.
  • To provide You with news, special offers and general information about goods, services and events similar to those you have purchased or enquired about (unless You have opted out).
  • To manage Your requests to Us.
  • For business transfers, data analysis, identifying usage trends, and to evaluate and improve our Service.

We may share Your personal information with Service Providers, for business transfers, with Affiliates, with business partners, with other users (where you interact publicly), or otherwise with Your consent.

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07. Retention of Your Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except where it is used to strengthen security or improve functionality, or where we are legally obligated to retain it for longer.

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08. Transfer of Your Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to — and maintained on — computers located outside of Your jurisdiction. The Company will take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy, and no transfer will take place to an organization or a country unless there are adequate controls in place.

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09. Deleting Your Data

You have the right to delete or request that We assist in deleting the Personal Data We have collected about You. You may update, amend or delete Your information at any time by signing in to Your Account and visiting the account settings section, or by contacting Us. Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

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10. Disclosure of Your Data

Business Transactions. If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement. Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other legal requirements. The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing, protect the personal safety of Users or the public, or protect against legal liability.

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11. Security of Your Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

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12. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under 13 without verification of parental consent, We take steps to remove that information from Our servers.

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13. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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14. Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page, and will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective, updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

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15. Contact Us

If you have any questions about this Privacy Policy, You can contact us by visiting the contact page on our website.

Last updated: 25 January 2023